Is Apple Music on your iPhone displaying the notice “An SSL error has occurred” and blocking you from streaming music? This is something that happens rather frequently, so you’re not alone. Additionally, there are a number of possible causes for the SSL error warning on your iPhone.
Nevertheless, we are here to assist you in resolving the situation so you can resume uninterrupted music listening. Learn how to resolve the SSL issue with Apple Music by continuing to read.
What Is the Ssl Error in Apple Music?
SSL, or Secure Sockets Layer, is an acronym. It protects the movement of sensitive data between systems and aids in maintaining a secure internet connection. SSL’s main goal is to keep information from ending up in the wrong hands.
Because your device’s SSL certificate and the SSL certificate on the Apple Music server do not match, you may experience SSL errors in Apple Music. Now, this might be the case if your device is using an SSL certificate that is out-of-date, revoked, or comes from an unreliable source.
Whatever the reason, the end consequence is that Apple Music cannot be used to stream music. If you’re in the same situation, keep reading to find out how to repair Apple Music’s SSL problem.
Steps to Fix the SSL Error in Apple Music
1. Check the System Status of Apple Music
For all of its services, Apple provides real-time status information on its System Status page. It contains everything from Siri, iCloud Backup, and the App Store to Walkie-Talkie and the freshly launched Apple Music Classical, among other things.
Simply visit the System Status page to see if the Apple Music service is functioning normally or if there are any problems.
Shapes and colors are used to show the activity state. The shapes, colors, and descriptions of each that appear on Apple’s System Status page are listed below.
- Green Circle = Available
- Red Triangle = Outage
- Yellow Rhombus = Issue
Therefore, if you’re experiencing an SSL error with Apple Music, the service may be down, have problems, or just need maintenance. And in this situation, your only option is to wait for Apple to fix the problem.
2. Check Your Network Connection
Apple Music needs an uninterrupted internet connection just like any other streaming service. Additionally, if you’re experiencing problems connecting to the internet, your iPhone may display an SSL error.
We advise you to switch from Cellular Data to Wi-Fi or vice versa and see if the problem persists. Other devices can be plugged into the Wi-Fi network to see if websites load without any issues.
Your internet connection is most likely to blame for the error if you’re having trouble on both devices. Make contact with your service provider and request that they fix the problem.
3. Check the Date and Time
When the date and time on the device differ from the actual date and time, many applications and services fail to function. And this is also true of Apple Music. When you’ve correctly set the time and date on your iPhone, Apple Music will function without any problems.
The time and date don’t need to be manually set. The iPhone has a function that allows it to automatically set the time and date on your smartphone after retrieving them from carriers.
Here’s how to modify the time and date on an iPad or iPhone.
- Open Settings on your iPhone or iPad.
- Navigate to General and select Date & Time.
- On the Date & Time page, enable the Set Automatically toggle.
4. Restart your iPhone
Start your iPhone or iPad now, if you haven’t already. One of the most traditional and frequently efficient troubleshooting techniques is restarting the iPhone.
It restarts all of the running iPhone services as well as clears the cache (temp files, etc.). Therefore, there is a good probability that a short reboot would resolve the SSL error you are experiencing with Apple Music.
5. Reinstall Apple Music
Your device will restart services and erase some caches when you reboot it. It won’t, however, remove cache and saved data from apps. Reinstalling Apple Music is the best option if the SSL error is being brought on by problems with the app’s cache memory.
To reinstall Apple Music on your iPhone or iPad, follow these steps.
- Navigate to Apple Music on the Home Screen and press and hold on to it.
- Once the list of options pops open, tap Remove App.
- Tap Delete App to confirm your selection and then tap Delete again.
- Another pop-up will ask you to review your subscription. Tap the Keep Subscription option.
- Now, head to the App Store, search for Apple Music, and install the app.
6. Update iOS to the Latest Version
The SSL error is primarily a software problem. If none of the aforementioned solutions worked for you, the problem can be the result of an iOS bug. Because of these issues and errors, we always advise waiting a few days before updating to a newer version of iOS.
Check to see whether a newer software version is available that resolves the SSL error in Apple Music now that you are experiencing the problem. Here’s how to check your iPhone for iOS upgrades.
- Open Settings on your iPhone or iPad.
- Navigate to General and select Software Update.
- On the next screen, if an update is available, tap Download and Install.
7. Contact Apple Support
Apple Support is currently your only option if you’re still experiencing the SSL error on your iPhone. You can visit the Apple Support website and adhere to the instructions there.
Alternatively, you might call them directly. Additionally, you might visit a nearby Apple Store and ask the staff there for assistance.
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Say Goodbye to SSL Errors in Apple Music
The SSL problem is typically seen while Apple Music is performing maintenance or when the service is completely unavailable.
To find out if the servers are down, you can check this on the System Status page. If they aren’t, we’ve identified a number of actions that can be taken to fix the situation.
We hope that this guide may assist you in fixing the Apple Music SSL error. Please share any other questions you may have in the comments section below.